Design
- Network design and architecture
- Windows 2000/2003 Active Directory design
- Windows 2000/2003 Security design
- Hardware/ software recommendations
- ISP recommendation and referral
Network Services and Upgrades
- Windows 2000/2003 installation and upgrades
- Small Business Server implementations
- Exchange Server implementations
- Virtual Private Networks (VPN)
- Remote Desktop/Server implantation/ administration
- Hard Disk fault tolerance solutions
- Backup configuration/ validation
- Server security hardening
Desktop Configurations
- E-mail troubleshooting
- Virus protection and removal
- Network connectivity issues
- Printing problems
- Software installation
- Workstation performance optimization
- Hardware installation and maintenance
- Internet connection problems
Network Troubleshooting
- Server Disaster recovery
- Network Printing
- Network infrastructure issues
- Firewall configuration
Preventative Maintenance
- Operating system Service Packs and Critical Updates
- Anti-Virus critical updates
- Administration visits (per approval by client)
Staff Training
- Windows operating systems ( Windows 98, Windows 2000, Windows XP, and Windows Vista )
- E-mail client software ( Microsoft Outlook, Outlook Express, and Windows Mail )
- Basic Networking
Advanced Staff Training
- Windows 2000/2003 Server installation and administration
- Active Directory administration
- Microsoft Exchange administration
- Security administration